On this week’s IFA Talk podcast Sue and Jenny are marking the first anniversary of the Consumer Duty by exploring what the new reality has actually been like for financial advisers over this past year. So, is it doing what it says on the tin?
Consumer Duty has certainly brought big changes and challenges with it for advisers and their teams. In today’s conversation, we’re looking at the overall outcomes of Consumer Duty so far, the changes within the advice profession and whether Consumer Duty is really doing what the FCA intended that it should do.
Ultimately, it’s all about making sure that clients are getting the best possible service and that their arrangements are truly suitable for their needs. Sounds straight forward enough, but is it?
Our podcast guest today is Chris Jones, Chief Product Officer at Dynamic Planner. In this conversation with Sue and Jenny, Chris shares his experience and insights on how Consumer Duty has reshaped the financial advice landscape, particularly the importance of having that client-first approach. He runs through the main changes and touches on how organisations like Dynamic Planner can be at the forefront of helping advisers adapt to these new standards.
Listen to the full conversation here…
Click here to listen on Apple Podcasts
Click here to listen on Spotify
